Stay Connected to Your Business

Ensuring that your clients can reach you every time they require your services is very important for your business. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of money and business opportunities. However, with the growth in technology, there are numerous ways to ensure that you stay …

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7 tips to enjoy the holiday season

The holiday season can be a busy time huge for sales and customer service. However, time with your family and friends is just as valuable. So, how do you step away from your business and at the same time make sure your business does not miss opportunities and fulfilling customer needs? Here are 7 tips to enjoy the holiday season: …

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top qualities of a call center agent

Top 5 Qualities of a Successful Call Center Agent

Top 5 Qualities of a Successful Call Center Agent   Call center agents or virtual office agents are the human element of your brand that create a lasting impression and contribute to the lifelong value of your clients. Simply put, they are the main determining factor of whether a customer will continue conducting business with your organization. And with the …

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Does an Answering Service Cost More Than Hiring On-Site Staff

Irrespective of the size your company, ensuring that your clients can contact you whenever they need your services is very important. For start up businesses, it is easy to stay on top of incoming calls yourself or with your staff. However, as business grows, the demands for running the company can leave you with less and less time to dedicate …

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24 hour Answering service | S.F. Bay Area

Voice Mail may be Hurting your Business

Always Available It’s hard to run a business and still be available for customers’ calls around the clock. Your phone is the front door to your business and first impressions count. Sending customers to voice mail when they call could be costing your business big time. Having a live person answering your phone makes all the difference in the world …

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Holiday Answering Service

Holiday Answering Service

We all look forward to any Holiday or time away from work.  Time to relax, recharge the batteries and prepare for the year ahead. But what about the customers?  Who’s going to answer their phone calls?  Maybe not as many but they still come through.  This is where Call24 Communications, Inc. phone answering service comes to the rescue while you and your …

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Medical Answering Service Requirements

Here are five things every medical office should look for in the right medical answering service: 1. A Highly Trained, Professional Staff Your medical office takes calls day and night because a medical emergency could happen at any time. If you’re unavailable, you want to know that a trusted, professional staff that understands the nature of your business is handling …

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Live Answering Call Center Services

Robots are Coming

Live Answering Service or do you want your customers to talk to robot? As Expected, Robots Are Taking Over Call Center Jobs Instead of talking to customer service representatives who adhere to scripts in a robotic manner, soon we might be talking and chatting with customer service employees that are actual robots.

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