FAQs of a 24-Hour Answering Service

How do you know that you are answering our phones and not somebody else’s phone? Each client is given their own unique phone number.  This number is a “Direct Inward Dial” number, otherwise known as a D.I.D. number.  These numbers do not truly have dial tone but can receive calls on them.  In large offices with many employees, they utilize … Read More

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Family Owned and Run Business in Pleasant Hill: Call24’s History

Call 24 Communications is a Family Owned business and started over 35 years ago. We began in a small converted house in downtown Walnut Creek, which is now the Fremont Bank building. Our family moved from Ohio, the buckeye state, in 1976. Call 24 was started a year later in 1977.  We knew we had chosen the correct location for … Read More

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