Top 5 Reasons Why YOU Need Telephone Answering Service

1.   People Like People 2.   Never Miss A Sales Call Again 3.   Saves you Time 4.   Saves You Money 5.   Increase Your Productivity ‘Top 5 Reasons Why YOU Need Telephone Answering Service’ 1.   People Like People – How many times have you called a new company only to get a voice mail; or worse no answer at all.  Most potential clients will not wait to be called … Read More

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Stay Connected to Your Business

Ensuring that your clients can reach you every time they require your services is very important for your business. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of money and business opportunities. However, with the growth in technology, there are numerous ways to ensure that you stay … Read More

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How to Budget for an Answering Service

Can your business go without using an answering service in this ever-changing, dynamic corporate world?  Most business owners will tell you, “No.”  This is especially true when the demands of running your business leave you with less and less time to answer client phone calls. You know when it comes to quality, you get what you paid for. Therefore it … Read More

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Order Taking Services

order processing fulfillment

We have all ordered items for home delivery, but have you ever wondered how the ordering taking system works? It is for not only food such as pizza? Many things can be processed in this way. For example, processing mail orders, placing newspaper and television advertisements, ordering heating oil delivery, booking train or plane tickets, and ordering concert tickets can … Read More

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Voice Mail may be Hurting your Business

24 hour Answering service | S.F. Bay Area

Always Available It’s hard to run a business and still be available for customers’ calls around the clock. Your phone is the front door to your business and first impressions count. Sending customers to voice mail when they call could be costing your business big time. Having a live person answering your phone makes all the difference in the world … Read More

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Solutions for Property Managers

 Multiple options for your multiple properties. Property Managers manage multiple properties in multiple locations and it’s your job to take care of the people who occupy these…but you can’t be everywhere all the time. At Call24, we understand your property management business requires you to wear many hats and you play a major role in making sure things get done. What … Read More

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What is a Good Employee at an Answering Service Company?

The word “answering service” often brings images of a smoke-filled room with a line of the old cord boards in it. Sitting in front of the cord boards are operators who are very rude and don’t want to be bothered with answering the questions of the caller or indeed, being there at all!  Times have changed.  There are no more … Read More

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FAQs of a 24-Hour Answering Service

How do you know that you are answering our phones and not somebody else’s phone? Each client is given their own unique phone number.  This number is a “Direct Inward Dial” number, otherwise known as a D.I.D. number.  These numbers do not truly have dial tone but can receive calls on them.  In large offices with many employees, they utilize … Read More

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Family Owned and Run Business in Pleasant Hill: Call24’s History

Call 24 Communications is a Family Owned business and started over 35 years ago. We began in a small converted house in downtown Walnut Creek, which is now the Fremont Bank building. Our family moved from Ohio, the buckeye state, in 1976. Call 24 was started a year later in 1977.  We knew we had chosen the correct location for … Read More

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