Stay Connected to Your Business

Ensuring that your clients can reach you every time they require your services is very important for your business. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of money and business opportunities. However, with the growth in technology, there are numerous ways to ensure that you stay … Read More

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Order Taking Services

order processing fulfillment

We have all ordered items for home delivery, but have you ever wondered how the ordering taking system works? It is for not only food such as pizza? Many things can be processed in this way. For example, processing mail orders, placing newspaper and television advertisements, ordering heating oil delivery, booking train or plane tickets, and ordering concert tickets can … Read More

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Voice Mail may be Hurting your Business

24 hour Answering service | S.F. Bay Area

Always Available It’s hard to run a business and still be available for customers’ calls around the clock. Your phone is the front door to your business and first impressions count. Sending customers to voice mail when they call could be costing your business big time. Having a live person answering your phone makes all the difference in the world … Read More

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Controlling Callers’ Expectations

24/7 Answering Service and Call Center

Controlling a caller’s expectation makes all the difference in the world when it comes to happy callers.  Happy callers will make happy clients. What do I mean when I say “Controlling the caller’s expectations?”  A call center representative is trained to handle each call as it comes in.  No matter how well we are trained we are not part of … Read More

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