by call24 | Dec 21, 2016 | Business Tips, Call Answering, Call Centers, Uncategorized
Ensuring that your clients can reach you every time they require your services is very important for your business. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of money and...
by call24 | Aug 13, 2016 | Business Tips, Call Answering, Call Centers, Uncategorized
We have all ordered items for home delivery, but have you ever wondered how the ordering taking system works? It is for not only food such as pizza? Many things can be processed in this way. For example, processing mail orders, placing newspaper and television...
by call24 | Jul 29, 2016 | Business Tips, Call Answering, Call Centers, Uncategorized
Always Available It’s hard to run a business and still be available for customers’ calls around the clock. Your phone is the front door to your business and first impressions count. Sending customers to voice mail when they call could be costing your...
by call24 | Jul 22, 2015 | Business Tips, Call Answering, Call Centers, Uncategorized
Controlling a caller’s expectation makes all the difference in the world when it comes to happy callers. Happy callers will make happy clients. What do I mean when I say “Controlling the caller’s expectations?” A call center representative is trained to handle each...
