Ensuring that your clients can reach you every time they require your services is very important for your business. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of money and...
Always Available It’s hard to run a business and still be available for customers’ calls around the clock. Your phone is the front door to your business and first impressions count. Sending customers to voice mail when they call could be costing your...
Multiple options for your multiple properties. Property Managers manage multiple properties in multiple locations and it’s your job to take care of the people who occupy these…but you can’t be everywhere all the time. At Call24, we understand your property management...
The word “answering service” often brings images of a smoke-filled room with a line of the old cord boards in it. Sitting in front of the cord boards are operators who are very rude and don’t want to be bothered with answering the questions of the caller or indeed,...
Controlling a caller’s expectation makes all the difference in the world when it comes to happy callers. Happy callers will make happy clients. What do I mean when I say “Controlling the caller’s expectations?” A call center representative is trained to handle each...
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