Call24 Communications, Inc.
uses the latest technology and it impacts the quality of every call in a positive way. From the way your calls are handled to the way important data is collected, we prioritize new methodologies. Call24 employs an updated Windows-based Call Management Center and other advanced call-routing technologies which allow us to bring your business:
- Advanced scripting functionality with both menu and response-based prompt routing to accommodate even the most complex accounts with the utmost speed and efficiency.
- Call Routing and Management capabilities for the optimal use of Call24’s resources.
- Web-Based Workstations allows Call24 Agents access to the Internet enabling them to quickly collect and process important information during calls.
- HIPAA Compliant Messaging means your messages are always secure.
- Unique message delivery options customized for your company’s needs.
- Professional Agents trained continually to ensure efficiency on every call.
- Custom VoiceMail configurations.
- Order taking efficiency with system integrations.
- Powered in part by Amtelco software solutions to provide the best service and reliability.
- With the use of Amtelco’s powerful ACD coupled with the most robust call distribution/skill-based routing Call24 is able to meet unique call handling requests.