Blog
Professional Answering Services Boost YOUR Growth!
Professional Answering Services Boost YOUR Growth! We as businesspeople face immense competition, and that is why it is important for us to focus on ‘customer care and support.’ That being said, most small to medium businesses do not have an ‘in-house’ customer...
Small Business Trends
Voting by Mail 2020
If you plan to vote by mail, plan ahead.A Public Service Announcement (PSA).Please read this important information.If you vote by mail, here are some ways to a secure, effective way to deliver yourballot. Use this checklist to prepare.❏ Start today. Give yourself and...
Deutsche Bank Analysts
“Intergenerational conflict’ is getting worse, Deutsche Bank analysts warn” Young people and their elders do not always see eye to eye, as evidenced by things like ‘Ok Boomer’ and Pimco founder Bill Gross’s new investment outlook letter that bashes his son for having...
Labor Day
Labor Day pays tribute to the contributions and achievements of U. S. workers and is traditionally observed on the first Monday in September. It was created by the labor movement in the late 19™ century and became a Federal Holiday in 1894. It is dedicated to the...
Do You Need a Telephone Answering Service
How to decide if you need a telephone answering service What hours will your telephone lines be open? Do you need a dedicated person or a shared person to answer the telephone? What kind of telephone call are you expecting to receive? Answers to the above three...
5 Surprises an Answering Service Can Do for Your Business
Answering services have been around since last century. Maybe you have used a 24 hour answering services in the past for message taking or for call forwarding. With advances in technology, and many new ways to integrate coupled with great customer service, today’s...
Avoiding Busy Signals and Loosing Customers
Have you ever thought about how companies receive many simultaneous telephone calls with not one person experiencing a busy signal? To handle multiple callers you need a call answering service such as Call 24 Communications, Inc. Telephone line rollover is the method...
7 Essentials to Customer Service
1. Be aware of the 3 things every Customer wants when it comes to your Customer service Want to be heard Want to be understood Want to be cared for and made to feel important 2. S. E. C Smile Eye Contact Comment 3. Listen to your Customer 4. Empathize with your...
