by Call 24 Communications | Jul 24, 2024 | Virtual Assistant, Virtual Receptionist
Running a small business is exciting! You’re passionate about your product or service, and you’re determined to see your venture flourish. But as your business grows, so do the demands on your time. There’s never a dull moment, from marketing and...
by Call 24 Communications | Jul 17, 2024 | 24 hour answering service, Answering Service, Call Answering
Have you ever spent 10 minutes navigating a maddening automated call system (IVR), only to be met with a dead end or an unhelpful recording? You press “1” for billing, “2” for technical support, but none of the options seem to address your very...
by Call 24 Communications | Jul 10, 2024 | Answering Service, Call Answering
In today’s digital age, where a barrage of emails, texts, and chatbots vie for our attention, it might surprise you to learn that the vast majority of customers still prefer the tried-and-true method of phone calls for interacting with businesses. This...
by Call 24 Communications | Jun 26, 2024 | Answering Service, Call Answering
Exceptional customer service is not just a nicety – it’s a necessity. Customers expect prompt, helpful responses to their questions and concerns, and a company’s phone responsiveness is often the first line of defense in building trust and loyalty. But...
by Call 24 Communications | Jun 16, 2024 | Inbound Telemarketing
Wondering “what is inbound sales?” You’re in the right place. Businesses are constantly seeking more effective ways to connect with potential customers. One such method that has gained significant traction is inbound sales. Unlike traditional outbound sales, which...