It’s Monday morning, and the phones in your office are ringing off the hook. You scramble to answer each call, but as soon as you hang up, another one comes in. Sound familiar? Overflow call handling is a common issue faced by businesses of all sizes, often...
Professional Answering Services Boost YOUR Growth! We as businesspeople face immense competition, and that is why it is important for us to focus on ‘customer care and support.’ That being said, most small to medium businesses do not have an ‘in-house’ customer...
If you plan to vote by mail, plan ahead.A Public Service Announcement (PSA).Please read this important information.If you vote by mail, here are some ways to a secure, effective way to deliver yourballot. Use this checklist to prepare.❏ Start today. Give yourself and...
How To Decide If You Need A Telephone Answering Service What hours will your telephone lines be open? Do you need a dedicated person or a shared person to answer the telephone? What kind of telephone call are you expecting to receive? Answers to the above three...
Have you ever thought about how companies receive many simultaneous telephone calls with not one person experiencing a busy signal? To handle multiple callers you need a call answering service such as Call 24 Communications, Inc. Telephone line rollover is the method...
1. Be aware of the 3 things every Customer wants when it comes to your Customer service Want to be heard Want to be understood Want to be cared for and made to feel important 2. S. E. C Smile Eye Contact Comment 3. Listen to your Customer 4. Empathize with your...
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