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Do You Need a Telephone Answering Service
How To Decide If You Need A Telephone Answering Service What hours will your telephone lines be open? Do you need a dedicated person or a shared person to answer the telephone? What kind of telephone call are you expecting to receive? Answers to the above three...
5 Surprises an Answering Service Can Do for Your Business
Answering services have been around since last century. Maybe you have used a 24 hour answering services in the past for message taking or for call forwarding. With advances in technology, and many new ways to integrate coupled with great customer service, today’s...
Avoiding Busy Signals and Loosing Customers
Have you ever thought about how companies receive many simultaneous telephone calls with not one person experiencing a busy signal? To handle multiple callers you need a call answering service such as Call 24 Communications, Inc. Telephone line rollover is the method...
7 Essentials to Customer Service
1. Be aware of the 3 things every Customer wants when it comes to your Customer service Want to be heard Want to be understood Want to be cared for and made to feel important 2. S. E. C Smile Eye Contact Comment 3. Listen to your Customer 4. Empathize with your...
Top 5 Reasons Why YOU Need Telephone Answering Services
People Like People Never Miss A Sales Call Again Saves you Time Saves You Money Increase Your Productivity 'Top 5 Reasons Why YOU Need Telephone Answering Services' 1. People Like People - How many times have you called a new company only to get a voice mail; or...
When The Holidays are Just Too Much
Around the holidays, it's easy to become stressed and overwhelmed. Psychology Today offered some suggestions that may help you stay merry and bright, no matter what the season brings. Don't lose sight of what makes you happy. It is easy to become obsessed...
Let Call24 Answer The Call
Owning and running a business can be a lot of work. It’s important to take some time away so you stay fresh. Don’t worry, you won’t miss anything. You’ll be in good hands with Call24 Communications to answer the call. It’s probably safe to say that your business...
Stay Connected to Your Business
Ensuring that your clients can reach you every time they require your services is very important for your business - Stay Connected. Most times, delays caused in providing your clients, stakeholders or staff with timely response to their queries can result in loss of...
7 Tips To Enjoy The Holiday Season
A time for rest, family, and renewal, the holiday season. Being a business owner, it can be difficult to move away from your duties without being concerned about lost opportunities or disappointing your clients. It's crucial to strike the perfect balance between...